Trust, privacy, and support

Lovesathi policies

Read the policies that govern profiles, conversations, safety, paid features, support, and account control across Lovesathi.

Last updated: August 7, 2026. These pages describe the live product experience and should receive final legal review before statutory or store submission.

Terms & Conditions

The rules for using Lovesathi and participating in matrimonial introductions.

Privacy Policy

How profile, verification, message, support, and safety data are handled.

Refund & Cancellation Policy

Purchase-channel rules for cancellations, refunds, renewals, and billing support.

Child Safety Standards

Lovesathi's CSAE, CSAM prevention, reporting, and safety contact standards.

Community Guidelines

The behavior and content standards for a respectful matrimony community.

Cookie Policy

How cookies and similar technologies support sessions, preferences, and reliability.

Content Moderation Policy

How reports, blocking, automated signals, human review, and appeals work.

Account Deletion Policy

How to request account deletion and what records may be retained.

Grievance Redressal Policy

How to raise complaints and appeals under applicable Indian rules.

Contact & Support Policy

How to reach support, safety, privacy, billing, and WhatsApp assistance.